Great Product but...
I really do like the product but so inconsistent for the price. The first bottle was perfect. It lasted for about 5.5 weeks. The second one gave me only clear lotion for a few days and after keeping it upside down, started to dispense both. At the end, only clear one came out again--I would have thought only the white one since only clear one came out for the first few days. And it did not last as long as the first bottle, only about 4 weeks and some of that was only clear lotion. I just started the third one and it has been dispensing only the white lotion now. Yes, I have it upside down.
LovelySkin Customer
Verified Purchase
Used to be my holy grail
LOVED this product, used and recommended it a lot of it. Originally began purchasing at a med spa. Unfortunately, I have had too many that do not work right. Shake it, hit the bottom, cover only the side that is working and pump. Even when they both do work, it often does not pump evenly, very annoying for a product that is not cheap. Too aggravating to deal with, unfortunate, as when it worked it was great and I’m a fan of most of the Skin Medica products I’ve tried.
LovelySkin Customer
Verified Purchase
what am I missing???
I am a product junkie and I keep going back to this to see what all the fuss it about. I do not see a big difference with my. skin and I can't figure out why this always gets great reviews. I will finish the bottle but I don't think I will re purchase.
Hdhd
Verified Purchase
TNS Advanced serum
I really like this product but almost every time, I struggle with getting the dispenser to evenly pump the product. Following the instructions provided, I end up wasting alot of product to get it to work properly. This product is far too expensive to be wasting because of a poorly designed dispenser!
Alabaster
Verified Purchase
Dispensing problem
For as much as this product costs, it is frustrating that every bottle has issues with dispensing properly on both sides. I have contacted customer support and they provided remedies, one of which was to hold a finger over the dispensing holes and pump several times to prime it. Every time I have tried this, excess product oozes out at the base of the pump around the silver ring. It is messy and such a waste of product. I am not sure that I will continue my auto-ship.
LovelySkin Customer
Verified Purchase
Defective dispenser
Have been using the product for over a year and love it. Dispenser on this one only works on one side. Disappointing.
Tjg
Verified Purchase
Only lasts 4-6 weeks
Before you order, just know it is only meant to last 4-6 weeks!! There are products that work just as well that are not as pricey.
LovelySkin Customer
Verified Purchase
Expensive
I like that it’s not oily. I like the way it feels on my skin. It’s extremely expensive and apparently once you sign up for AutoShip, there’s almost no way to stop it or control it so be careful before you do that!
LovelySkin Customer
Verified Purchase
Irritating
This made me break out, probably sensitive to some of the ingredients
LovelySkin Customer
Verified Purchase
Good results difficult dispensing
I’ve seen decent results with this serum and have noticed a difference in my skin, but not sure it’s worth the price or the difficulty of the dispensing. I have been using it for about two months and I figured I would give it a little bit more time. I have had trouble with a couple of the bottles, not dispensing the two serums evenly and the directions for fixing issues resulted in a ruined bottle which luckily I was able to return for another.
LovelySkin Customer
Verified Purchase
Hopeful
After three weeks of once-daily application, I see no great changes; perhaps it's too soon to tell. I wipe the last bit of product on one hand, to provide a comparison with the untreated hand. No big difference yet.
LovelySkin Customer
Verified Purchase
Undecided, like many
Like many others, the expense of the product and the difficulty of dispensing the two liquids makes it difficult to give this more than 3 stars. I struggled to obtain both liquids at the end of the bottle. If I block one hole I can usually push a little out of the other. Quite a hassle for such a "refined" luxury item! Give me two tubes please, so I can put a little of each in my palm and get every last drop out. As far as how it works? Honestly, who knows. Nothing really changes. Time marches on. I have found prescription Retin A actually DOES do something and glycolic acid products. They are rough on the skin though as I get older and I am more prudent about using them...less is better. And I use this and other things that are more mild on every other day basis.
Andi
Verified Purchase
PRODUCT VS PACKAGING
I am currently undecided about the benefits of the product itself, however, there is ongoing issue with the packaging. While the intent is to dispense the serums separately, then combine before applying, with each one I have received one of the chambers has failed making that impossible. Not only does this prevent obtaining the full benefit, it also results in being unable to use ALL of a very expensive product. I had this on auto-replenish but after three bottles with the same issue, I am canceling and will be looking for a alternative. Very frustrating!
KDB1191
Verified Purchase
2 bottles later, undecided.
People rave about this product and I didn't take before/after pictures so maybe it's just my misperception...but I haven't noticed much of a difference co oared to other products. Or maybe I just had higher expectations given the price? I am finishing my second bottle and plan to switch back to a different brand.
LovelySkin Customer
Verified Purchase
Ok
I use this for quite awhile because of the reputation of SkinMedica and I feel that I need a growth factor. But I’m not sure I have the results that warrants such a hefty price. Perhaps it is my age because I’m in my late 60’s. It does cause some pilling and the pump can be problematic as some have noted.
LovelySkin Customer
Verified Purchase
TNS
I like that it has no scent and thin texture. I still haven’t seen noticeable results yet. But pleased cos it’s easy to use.
Jude40
Verified Purchase
Just OK
I didn't notice any difference with this product. I don't mind paying a higher price for a quality product, but this one wasn't worth it.
PeaceLoveHappy
Verified Purchase
Still on the fence
I’ve been using this for a few weeks but still haven’t noticed anything different in my skin.
LovelySkin Customer
Verified Purchase
Just ok
I like this brand and bought this off the advice of my esthetician for the growth hormones to improve skin elasticity and slight hyperpigmentation issues. I used as directed till completely gone and seen absolutely no difference in my skin. Perhaps you need to use for months before you see a difference, but at the price if not giving me even a 5 percent difference, wouldn’t buy again. I will say I didn’t have any allergic reaction, soaked into skin nice and didn’t feel sticky. Skin felt smooth but again that’s not enough to buy again. Could use other serums at half the price for same results.
LovelySkin Customer
Verified Purchase
Meh
The double pump feature is the absolute worst! The product only dispenses correctly about half the time. For the expense, you would think they would get this corrected. I am on my second bottle now. I thought I got a bad dispenser the first time around, but nope, this one is even worse. I do get compliments on my skin but I doubt I will be repurchasing until the pump issue is resolved.
TSK
Verified Purchase
Review Summary
Have you purchased this product? Write a Review
